Privacy Policy – Mari Clean Solutions

Last Updated: May 2026

Mari Clean Solutions (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, contact us, or use our cleaning services.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website forms, phone calls, text messages, emails, or other communication channels.

This may include:

Name;
Phone number;
Email address;
Service address or general location;
Type of cleaning service requested;
Details about your home, office, business, rental property, or cleaning needs;
Messages or information submitted through our website forms.

We may also collect basic technical information automatically when you visit our website, such as browser type, device information, IP address, pages visited, and website usage data.

2. How We Use Your Information

We use the information we collect to:

Respond to your cleaning service requests;
Provide estimates and scheduling information;
Contact you by phone, text message, or email;
Confirm appointments and service details;
Improve our website, services, and customer experience;
Process payments or service-related communications;
Maintain business records;
Comply with legal obligations when required.

3. Calls, Text Messages, and Emails

By submitting a form on our website or contacting Mari Clean Solutions, you agree that we may contact you by phone, text message, or email regarding your cleaning service request.

Message and data rates may apply. Message frequency may vary depending on your request and communication needs.

You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly.

We do not sell your phone number or personal information to third parties for marketing purposes.

4. Sharing of Information

Mari Clean Solutions does not sell, rent, or trade your personal information.

We may share limited information only when necessary, such as with:

Service providers who help operate our website or business;
Payment processors, when applicable;
Legal authorities, if required by law;
Business tools or platforms used to manage customer communication and scheduling.

Any third-party service providers are expected to protect your information and use it only for the purpose of providing services on our behalf.

5. Website Analytics and Cookies

Our website may use cookies, analytics tools, or similar technologies to understand website performance and improve user experience.

Cookies may collect non-personal information such as pages visited, time spent on the website, device type, and browser information.

You can adjust your browser settings to refuse cookies, but some website features may not work properly as a result.

6. Data Security

We take reasonable steps to protect the personal information submitted through our website and communication channels.

However, no method of online transmission or electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

7. Data Retention

We may keep your personal information for as long as necessary to respond to your request, provide services, maintain business records, resolve disputes, comply with legal obligations, or improve our customer service.

8. Third-Party Links

Our website may contain links to third-party websites, social media pages, payment platforms, or other external services.

Mari Clean Solutions is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take reasonable steps to delete it.

10. Your Privacy Choices

You may contact us to:

Request access to the personal information we have about you;
Ask us to update or correct your information;
Request that we delete your information, when applicable;
Opt out of certain communications.

Please note that we may need to keep certain information for legal, business, or service-related reasons.

11. SMS Privacy Notice

If you provide your phone number, you consent to receive service-related text messages from Mari Clean Solutions regarding estimates, appointments, follow-ups, and cleaning service requests.

SMS consent is not shared with third parties or affiliates for marketing purposes.

You can opt out at any time by replying STOP. You may reply HELP for assistance. Message and data rates may apply.

12. Changes to This Privacy Policy

Mari Clean Solutions may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

13. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Mari Clean Solutions
Phone: +1 (959) 599-0557
Email: marielleleao@gmail.com